A straight answer from a repair shop that has been fixing iPhones in Palma de Mallorca for 15 years.
If you have ever compared the cost of repairing an iPhone against a Samsung or Xiaomi, you already know the difference is significant. An iPhone screen replacement in Palma typically costs between €100 and €320 depending on the model — sometimes two or three times the price of an equivalent Android repair.
This is not shops taking advantage of iPhone users. There are real, specific reasons behind the difference, and understanding them helps you make a better decision when your phone needs repair.
1. The parts genuinely cost more
Apple uses OLED Super Retina XDR displays in most modern iPhones. These panels are engineered to Apple’s own specifications and are not the same components used in other smartphones, even those that also use OLED screens. When we replace an iPhone 13 or iPhone 14 screen in our Palma workshop, the part itself costs significantly more than a comparable Samsung Galaxy screen — and that cost is reflected in the final price you pay.
The same applies to batteries. An original-quality iPhone battery requires software pairing with the device after installation so that iOS correctly reads the battery health percentage. That process takes extra time and requires specific diagnostic equipment.
2. The repair process is more complex
Opening an iPhone is straightforward. Putting it back together correctly is not.
Modern iPhones have Face ID modules that require careful handling — if the flex cables are damaged during repair, Face ID stops working entirely and cannot be restored outside an Apple Store. The waterproof sealing must be replaced after any screen repair to maintain the IP68 rating. The display needs to be calibrated after fitting so that True Tone and colour accuracy work correctly.
None of this is difficult for an experienced technician. But it does take longer than an Android repair, and it requires specific tools and training. That complexity is part of what you are paying for.
3. Original quality parts are not cheap
At Multi-Expert Tecno we use high-quality replacement parts that meet or exceed the original specifications. We do not use the cheapest available screens because we have seen what happens six months later — colour shifts, touch sensitivity problems, and batteries that swell.
Original Apple parts sourced through official channels carry a premium price. High-quality aftermarket parts that genuinely perform to Apple’s standards are also more expensive than budget alternatives. Either way, the cost of doing the repair properly is higher than with most Android devices.
4. The tools required are specialist equipment
A professional iPhone repair requires more than a screwdriver and a heat gun. In our workshop in Palma we use dedicated diagnostic systems for testing battery health, screen response, camera function, and Face ID integrity after every repair. These are not cheap tools — they represent a significant investment that smaller or cheaper repair shops often skip.
When you bring your iPhone to a repair shop and they complete the job in five minutes without any testing, that is a warning sign. A proper iPhone repair service includes a full function check before the device is returned to you.
5. iPhones hold their value — and that changes what repair is worth
A two-year-old iPhone 13 is still worth €300 to €400 in good condition. The same is not true of most Android phones at the same age. Because iPhones retain their resale value for longer, a quality repair that costs €150 today can protect €350 of device value — which makes it financially sensible even when the upfront cost feels high.
This is why iPhone users tend to repair rather than replace, and why the demand for quality iPhone repair in Palma supports a higher price point than budget Android repairs.
The honest answer: you get what you pay for
There are cheap iPhone repair options in Palma. Some of them produce perfectly acceptable results. Others use low-quality screens that yellow within months, batteries that do not report health correctly, and skip the calibration steps that keep Face ID and True Tone working.
At Multi-Expert Tecno we have repaired thousands of iPhones in Palma de Mallorca over 15 years. We have also re-repaired hundreds of iPhones that came to us after a cheaper repair went wrong. The second repair always costs more than the first one done properly.
If you need iPhone repair in Palma de Mallorca — screen replacement, battery, camera, water damage, or anything else — come in without an appointment. We will give you a free quote in five minutes and tell you honestly whether it is worth repairing.
